Returns & Exchanges

At Archipelago, we want you to be completely satisfied with your beauty rituals; if a product isn't the right fit, you can return it within 30 days of purchase. We offer seamless returns and exchanges on all items that are at least 75% full and in their original packaging.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and secure it to your return package.

3

Ship the Package

Drop off your package at any authorized carrier location, ensuring all original caps and protective seals are tightly closed to prevent leaks.

4

Receive Your Refund

After our laboratory team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing